If the customer is not satisfied with the purchase may exercise the right of withdrawal by sending, within 14 (fourteen) days from the date of receipt of goods, a written communication with return receipt to the address below:
Optariston Web srl
Via Modena 19
00184 Rome ITALY
or at the following email address:
All costs of returning the products shall be borne by the consumer. All items must be returned and received by the Optariston Web Srl intact and in the same condition in which they were received, with the original packaging and any manuals and / or handbooks that are part of the package; Otherwise, we reserve the right not to refund.
Before the return back of the package, the customer must send an email and wait to receive all informations necessary for the return and all necessary documents for the return of the package, or not do it, all costs that will be incurred receive the package, they will be charged to the customer.
The refund will be made in the shortest time possible, and in any event within 30 days of notification of the receipt of the redemption request. Will be deducted from the amount paid by the purchaser the amount paid as a contribution towards the cost of shipment of the goods required and any costs incurred in returning.
FAILURE TO COMMUNICATION WITHIN THE TIME SPECIFIED result in the forfeiture RIGHT OF WITHDRAWAL